WIRED: Google's AI Overviews Will Always Be Broken. That's How AI Works
“You can get a quick snappy prototype now fairly quickly with an LLM, but to actually make it so that it doesn't tell you to eat rocks takes a lot of work,” says Richard Socher, who made key contributions to AI for language as a researcher and, in late 2021, launched an AI-centric search engine called You.com.
Socher says wrangling LLMs takes considerable effort because the underlying technology has no real understanding of the world and because the web is riddled with untrustworthy information. “In some cases it is better to actually not just give you an answer, or to show you multiple different viewpoints,” he says.